Our Commitments

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Luxéol's commitment

Luxéol is committed to ensuring customer satisfaction by focusing on product quality, expertise and effectiveness as well as listening to consumers.

The company Nutravalia, known for its Luxéol brand, follows a Corporate Social Responsibility (CSR) approach and prioritizes the manufacturing of its products in France as much as possible. Luxéol values quality of life at work and supports various associations for environmental and social causes. It is also committed to raising awareness among its consumers about the impact of each person on the environment, every little gesture counts!

Customer satisfaction

Your satisfaction is our priority. To achieve this, we rely on four strengths:

Quality

To guarantee this quality control and are carried out at every all stages of and production stages in compliance with regulations in force.

Expertise

We carry out rigorous checks on our products and carefully select the ingredients and raw materials used in their production, to guarantee quality, safety and traceability for consumers, in compliance with current regulations.

Product efficiency

We are committed to providing factual results on the effectiveness of our cosmetics by carrying out clinical studies and/or usage tests and sharing the results with you.

Listening to consumers

Our constant listening to product reviews, customer feedback and, more broadly, consumer needs allows us to maintain an ambitious ongoing innovation plan in order to respond as closely as possible to each of your needs and always remain at the forefront of the sector.

CSR*, Luxéol's commitment to society

Our company, Nutravalia, is best known through our flagship hair product brand Luxéol.
We are a human-sized company committed to a CSR* approach, both for its environmental and societal aspects, and we try to limit our impact on the society in which we live.

We wished to have our commitment recognized by having ourselves audited at the end of 2022. Following this audit, AFNOR Certification awarded us the "Engagé RSE* et Responsibility Europe" label.

Made in France

Most of our products are made in France.

Product formulation

We strive to offer new cosmetic products with formulas of natural origin. And we reformulate our existing products with the aim of further increasing the percentage of ingredients of natural origin and removing certain ingredients in order to focus on essential active ingredients. Our food supplements are formulated with active ingredients such as plants, vitamins, minerals or other substances associated with essential additives for the proper manufacture of the product.

Waste reduction

Our goal is to limit the paper prints associated with our products. For example, we have removed paper instructions in our products, the systematic sending of catalogs in our packages or we try as much as possible to eliminate unnecessary packaging. We reduce unnecessary packaging, the sending of product catalogs and we have removed paper instructions in order to reduce waste. We want to use more and more packaging containing recycled and recyclable materials.

Consumer awareness messages

We are keen to raise consumer awareness at every opportunity, for example by making them aware of the need to limit water consumption during the application of our rinse-off products (hair masks, conditioners), which also reduces energy consumption. We also provide a page explaining how to recycle our product packaging.